Return & Refund Policy

7-Day Customer Satisfaction Policy

Your satisfaction and safety are paramount. If you receive a product that is damaged during transit, defective, or incorrect:

1. Notify our care team at care@loremayurveda.com within 7 days of delivery with photos of the damaged item.
2. We will arrange a free reverse pickup and immediately dispatch a fresh replacement or process a 100% refund to your original payment method.
3. Due to strict hygiene guidelines, opened or used medicines cannot be returned unless verified defective.